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What to do When Your Firestick Remote is Not Working

This article explains what to do when your Firestick remote is not working.Click the link to read the full guide.

Author:Daniel BarrettJun 05, 202220049 Shares801953 Views
Many things can cause a Fire Stick remote not to work. The most common issues include problems with the batteries, obstructions that block the signal from the remote, and interference from other electronics. This article explains what to do when your Firestick remote is not working.

Here are Some Reasons why Your Firestick Remote is Not Working

  • Batteries
  • Pairing: If your remote isn’t paired with your Fire Stick, it won’t work.
  • Distance: Fire Stick remotes use Bluetooth, not infrared, so they have a theoretical range of about 30 feet.
  • Obstructions: If there’s a direct line of sight between your Fire Stick and remote, it won’t work.
  • Interference: If a device interferes with Bluetooth connections, it can prevent your remote working correctly.
  • Compatibility.
  • Damage
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Here’s How To Get Rid Of The Problems


  • Remove the batteries from your Fire Stick remote.
  • Make sure the batteries are installed well.
  • If the remote still doesn’t work, try different batteries.
  • Clean the battery connectors.


Here’s how to pair a Fire Stick remote:
  • Plug in your Fire Stick and make sure that it’s on.
  • Wait for the Fire TV to boot up.
  • Hold your remote near your Fire Stick.
  • Press and hold the Home button on your Fire TV remote.
  • Continue holding the Home button for at least 10 seconds.
  • Release the Home button and see if the remote works.
  • Try holding down the Home button again if the remote still doesn’t work. It sometimes takes several attempts for this process to work.
Firestick Remote Not Working

Distance And Obstruction

Here’s how to check whether distance or obstructions are your problems:
  • First, move the remote physically closer to your Fire Stick.
  • Remove any obstructions between your remote and your Fire Stick.
  • If the remote only works when you hold your remote behind your TV or are very close to your TV, use the Fire Stick extension dongle to reposition the device.
If your Fire TV device is placed inside an entertainment cabinet or a similar enclosure, remove it from the enclosure.
Firestick Remote Not Working


To control your Fire TV device with a phone, you need to install the Fire TV remote app. If you’re an Androiduser, you can find them all on Google Playstore. iOS users will find it on the app store. Kindle users will find it on the Amazon app store.
Here’s how to get it working with your Fire Stick or Fire TV device:
  • Plug your Fire Stick or Fire TV device in and wait for it to boot up.
  • Download and install the Fire TV remote app, and launch it.
  • Sign in to your Amazon account in the Fire TV remote app.
  • Select your Fire TV device from the list of devices in the app.
  • Please wait for a code to appear on your television and enter it into the app.
  • That’s it; your phone will now function as a Fire TV remote.
Firestick Remote Not Working
FireStick can be connected to up to 7 Bluetooth devices, including the remote controllers. If you have already connected seven devices, you will need to disconnect at least one of them. Here is how you can do that:
  • Select “Settings” from the FireStick home screen on the top menu bar.
  • Open Controllers & Bluetooth Devices on the next screen.
  • You will see the list of all the connected devices. Just choose the device you wish to unpair and follow the onscreen instruction.
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