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How To Fix Unidentified Network & No Internet In Windows

In this tutorial, we will be explaining how to fix unidentified network & no internet in Windows.

As Internet users, we tend to run into a jam with the internet sometimes. This can be quite frustrating especially with the growing impact of the internet. In this tutorial, we will be explaining how to fix unidentified network & no internet in Windows.

Not to worry, there are ways you can use to test and rectify these problems. Read further to know more.

1. Confirm Your Internet Connection

Image Credit: Help Desk Geek

The first thing you should do is to confirm whether your internet is actually down or not. This way, you would be sure that it is not a problem from the website or the app. To do this, there is a simple method:

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  • Launch your browser.
  • Enter in
  • If the above page loads successfully, then it means your internet is working fine but other websites are down temporarily.
  • If the page fails to load, or it says you’re not connected to the internet, it’s time to start troubleshooting.

2. Restart Your Router And Modem

Fix Unidentified Network & No Internet In Windows

Image Credit: Help Desk Geek

This is usually the go-to method of trouble-shooting. Simply unplug your Router or Modem.

Note: Do not push the reset button on the back of the unit. RESTART not RESET.

You could either be using a wired or wireless connection. To shed more light, read further.

2.1. In Case Of A Wired Connection

  • Confirm that the ethernet cable is plugged in to your PC correctly.
  • Check that the same ethernet cable is connected to your router or modem.
  • Check for damages and breaks in the cable.
  • Make sure all cables are secure in your router. Sometimes a loose cable is all it takes to lose internet access.
  • Ensure the cable for your modem or router is connected securely to the port on your wall.
  • In case you use a wireless access point, powerline adapter, or other networking equipment, ensure the connections are working and correct.

Also read: 14 Ways To Open The Command Prompt In Windows 10

2.2. In Case Of A Wireless Connection

  • Make sure the Wi-Fi light on your router is turned on. Contact your ISP if it isn’t.
  • Select the arrow on the task bar and choose the networking option to attempt to reconnect to your network.
  • If available, re-enter your Wi-Fi password correctly.
  • After following these steps, attempt to visit Google again from your browser.

If the connection still isn’t working, follow the next steps.

3. Update Your Network Card Driver

Fix Unidentified Network & No Internet In Windows

There are two ways to this, via windows or by downloading the driver manually from the manufacturer’s website.

  • Go to the start bar and search for devmgmt.msc, press enter.
  • Expand Network Controllers and right-click on the problem network card.
  • Now click on the Driver tab and choose Update Driver.
Image Credit: Help Desk Geek

If the above steps fail to work, you can also uninstall the network driver and then reinstall it again after a restart. This has also been known to fix the problem with some people.

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Note: Windows will automatically reinstall the default driver for you. In case it does not, you can always download the latest driver using another computer and then install it.

4. Unidentified Network & No Internet In Windows: Disable Virtual Ethernet Devices

Fix Unidentified Network & No Internet In Windows

You can remove all virtual ethernet drivers on your PC to prevent them from causing possible major damages to your PC’s connection to the internet. It could be a VPN or software designed to modify ping or packet loss.

Image Credit: Help Desk Geek

You can find virtual ethernet devices and disable them by following the steps below.

  • Open the Start Menu.
  • Type View Network Connections and click on the result that appears.
  • You will now see your ethernet devices.
  • Right click on each network device that belongs to software and click Disable.

If you’re unsure, you can Google the name of each network device to learn more before disabling them.

5. Disable Any Third-party Firewall Programs

Image Credit: Help Desk Geek

Also read: How To Check The Windows Version Your PC Is Running

Several antivirus programs now come with built-in firewalls. So, it is best to first try to disable those third-party firewalls.

  • Go to start
  • Search for MSCONFIG
  • Select the Services tab
  • Look for the firewall program in question and unmark it

These third-party firewall apps can also impede your connection because when you transmit a request to the internet that request has to go through the third-party firewall, then the windows firewall if it’s turned on, then the firewall in your Actiontec Gateway. Same for the information that comes back in.

6. Unidentified Network & No Internet In Windows: Check Your Network Adapter

Fix Unidentified Network & No Internet In Windows

There may be some underlying problems with your network adapter that can be quickly analyzed within the Windows control panel. If you’ve already updated your network adapter drivers, follow the steps below to try and diagnose other issues.

Image Credit: Help Desk Geek
  • Go to the Start menu
  • Type View Network Connections and click on the result that appears.
  • Right click on your active network adapter.
  • Click diagnose and be patient for the troubleshooter to finish.

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By default, if your network adapter is set to use a static IP address but it should be using DHCP, this should fix it. However, it’s a good idea to check yourself too. To do this follow the steps below:

Image Credit: Help Desk Geek
  • Go to settings through Start
  • Select Network and Internet.
  • Open Change Adapter Options under the Change Your Network Settings heading
Image Credit: Help Desk Geek

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  • A window with all of the adapters on your PC comes up. Right-click on the active one and select Properties
  • This will bring up the Ethernet or Wifi Properties dialog box. Click on Internet Protocol Version 4 (TCP/IPv4) and click on the Properties button.
Image Credit: Help Desk Geek

Ultimately, depending on your network, you either need to have the correct static IP info or you need to just select Obtain an IP address automatically and Obtain DNS server address automatically.

7. Reset TCP/IP Stack

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This command gives access to reset some of your network settings back to default. Follow the steps below

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  • Go to the Start Menu
  • Enter in “CMD” and right-click on the Command Prompt
  • Select Run as Administrator
  • In the Command Prompt window, type netsh int ip reset and press enter.
  • Restart your PC.

If you are still having issues, follow the next troubleshooting steps below.

8. Decide on Only One Type of Connection

Image Credit: Help Desk Geek

You need to decide on a single type of connection as using the two may cause issues. You have to choose between the wireless connection or the Ethernet connection.

You can either try disconnecting one, restarting, and then seeing if you can get Internet access for each individually. Follow the steps below:

  • Navigate to Network and Sharing Center, select Change Adapter settings
  • Next, right-click on the network adapter in question and select Disable
  • Be patient for a while and then re-enable the network connection that you formerly disabled.

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Aroyewun Abdulahi
Aroyewun Abdulahi
Science and Technology, the easy life, I create non-mediocre contents based on Computer and Technology for easy understanding and use
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