Once your Xbox One controller doesn’t recognize your headset, you’ll notice there’s a problem once you can’t hear other players, and they can’t hear you either. Several users report that they can’t make their Xbox One controller recognize the headset. This article will teach you how to fix it when an Xbox One controller doesn’t recognize the headset.
However, if you appear muted in the in-game chat, this also indicates the problem. This issue occurs with wired and wireless headsets when the controller is connected to an Xbox One console or a PC. In most cases, affected users report that the issue occurs with official Microsoft headsets or 3rd party headsets compatible with Xbox One controllers.
How To Fix Your Controller Won’t Recognize The Headset
Attempt all the fixes methods highlighted below:
Method 1. Ensure The Headset Is Firmly Plugged Into The Controller
Check if the headset is firmly connected to your controller or it’s appropriately seared. Then, try to reconnect them by disconnecting them and connecting them back.
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Method 2. Update The Xbox One Controller
It’s necessary to keep up with your controllers’ updates to ensure that they’re running the latest software. Outdated software can cause the problem you’re encountering right now. Furthermore, this gives you 100% assurance that you’re getting full use of your Xbox One Stereo Headset adapter capabilities.
Although you can also update the controller wirelessly, doing it via USB is a lot more reliable. Follow the steps below to update via USB:
- First, turn on your console, and sign in with your Xbox Live account.
- Now, ensure that the latest system update is installed.
- Go to System and click Settings.
- Under the System, locate and click Updates & downloads.
- Then, go to the Updates tab and select Update available.
- Now, follow the on-screen prompts to update your console to the latest version.
- Once your console firmware is updated to the latest, plug the stereo headset adapter into the bottom of your controller.
- Next, connect your controller to a USB cable and plug it into the USB port on the left side of the console.
Note: The instructions for the controller update should appear automatically after a few seconds.
Method 3. Increase The Console Audio Input
Increasing the console audio input might be what was missing. Here’s how to get it done in a very few steps; this can be done vain volume settings on the Xbox One:
- Navigate to Settings
- Locate and click Device & accessories.
- Now, select the controller, then adjust the audio settings.
If the volume option is grayed out, that indicates a problem with either the headset or controller.
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Method 4: Performing A Power Cycle On The Xbox One
So many issues can be resolved by Power cycling your Xbox One console. This method will be effective if an Xbox dashboard glitch causes your problem. Without wasting any time, let’s get to that ASAP:
- Press and hold the Xbox One power button (on the front of the console) for 10 seconds or more.
- Wait a minute or so before turning your console back on by pressing the Xbox button on the console again.
- If you see the Xbox One green boot-up animation, the procedure has been successful.
However, if your Xbox One enters directly into the dashboard (without any animation), repeat the process above as the procedure has not been successful.
Once the startup is complete, try connecting your headset and see if the issue has been resolved.
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