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6 Ways to Troubleshoot Instagram Not Working Issue

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Instagram Not Working – If you’re having issues connecting to Instagram on your smartphone. You’re not alone.

While Instagram servers are generally strong, there are some unfortunate occurrences when Instagram refuses to work. We’ve prepared this guide to help you fix Instagram not working issues.

Here’s how to get Instagram up and running again.

Check if Instagram Server is Down

You might not be the only one having issues with Instagram not working.

COPYRIGHT_NOVA: Published on https://www.novabach.com/6-ways-to-troubleshoot-instagram-not-working-issue/ by Daniel Barrett on 2022-05-14T15:56:41.000Z

If every other service is working correctly, you can double-check if Instagram is down by using Down Detector, a site that tracks all kinds of services and tells you whether they are down or not.

Restart the Instagram App

If Instagram has no general issues, then the problem might be software-related. To close the Instagram app on Android devices, open the Recent Apps shortcut and swipe up on Instagram.

For iPhone users, swipe up from the bottom of the screen (double-tap the home button for older iPhone models) to open the app switcher. You should see all of your apps represented as cards. Find Instagram and swipe up.

Check for Updates

Running an older version of an app isn’t often an issue, but it can bring problems, mainly when significant changes occur.

Open the App Store or Google Play Store and search for Instagram to update Instagram on your smartphone. You’ll see an update button. Click on it to update Instagram.

Restart Your Phone

Sometimes, something as simple as restarting your phone can often get everything back in working order. Just reboot your phone and try to open the Instagram again.

Try Instagram in a Browser

Try running Instagram on another device – like in a browser on your desktop computer. If you already use it in a browser and don’t have a different device available, you might try a different browser, like Firefox instead of Chrome.

Clear Your Cache

If you are using an Android device, you can clear the cache. The steps might vary slightly depending upon which phone and version of Android you are running, but here’s the general procedure:

  • Start the Settings app
  • Tap Apps & Notifications
  • Go to the list of apps and tap Instagram
  • Tap Storage & cache
  • Tap Clear cache

If you’re using an iPhone, there’s no way to clear the cache without uninstalling the app, so do that – uninstall Instagram from your iPhone, and then reinstall it from the App Store.

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About The Authors

Daniel Barrett

Daniel Barrett

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