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Why is My Modem not Working and How to Fix the Issue


Before asking, “Why is my modem not working?” you should make sure your modem, not your router, is the underlying cause of your Wi-Fi problems. Once you’ve done that, you’re ready to fix a modem that won’t connect to the internet.

Why Is My Modem Not Working?

There could be several reasons why your wi-fi is not connecting to the internet. Sometimes the solution is simple—maybe your router is out of date or needs a quick reboot. First, however, there are the potential causes of your problem.

  • Loose power or coax connections.
  • Miscommunication with the router.
  • Damaged Ethernet cable connections.
  • Overheating.
  • Outdated firmware or equipment.

How to Fix My Modem Not Working

COPYRIGHT_NOVA: Published on https://www.novabach.com/why-is-my-modem-not-working/ by Daniel Barrett on 2022-06-30T21:28:31.000Z

Fixing a modem that won’t connect to the internet requires a few troubleshooting methods. Make sure you attempt all methods to learn which one of the solutions works for you.

Method 1: Restart Your Device

The first thing you’re required to do is restart your device. a quick restart can fix all minor problems and reset all networks. This gives the operating system a chance to clear things up and try again if it’s frozen.

Method 2: Check The Lights On Your Modem

Take note of the light on your modem because this little light indicates that your modem is connected to your router and the internet. If the light is not glowing, you should check the power cable.

Method 3: See if there’s an internet outage

An internet outage may be the cause of your problem. First, double-check if there’s an internet outage by running a quick search on Twitter or Google to see if anyone else in your area is reporting internet outages or connectivity issues from your provider.

Method 4: Check your Ethernet cables.

An Ethernet cable connects your modem and router. If you have a spare, switch them out to ensure there’s no problem with the physical connection.

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Daniel Barrett

Daniel Barrett

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