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How to Solve USPS Tracking Not Updating Issue


Are your USPS Tracking Not Updating? Want to know why and how to solve it? Read this post till the end; you’ll find all the information here.

A tracking number is a unique number that USPS provides to each package when a package is shipped with them; the tracking number helps users keep track of that package to know where the package is, what the status is, when it arrives etc.

Ideally, the USPS is built with a top-rated tracking device or system with high efficiency and service reliability.

So on every shipment, you will be given a tracking number to use for checking your items’ delivery status at all times. Moreso, some of the package’s information on the USPS tracking page are the delivery date, time, address, etc. However, you may get a “USPS Tracking Not Updating” message when you are tracking your shipment.

USPS Tracking Not Updating

COPYRIGHT_NOVA: Published on https://www.novabach.com/i/usps-tracking-not-updating/ by Daniel Barrett on 2022-05-20T22:41:03.000Z

Multiple reasons can lead to USPS Tracking Not Updating, and many people face this issue. But don’t worry, all problems will fix very soon, and you will see your package tracking is working correctly.

Before we know the reason, first, You should check the tracking number you have entered is correct or not. I have shared a few places where you can find a tracking number and match it with the one you have entered.

Below are some places where you can get your tracking details and other information.

  • Check the email which you get after shipping your package.
  • Check the post office receipt.
  • Find your tracking id on the sales receipt, which you got after purchasing insurance for that package.

Why is USPS Tracking Number Not Updating?

There are multiple reasons behind tracking not updating, so let’s discuss them.

Unscannable or broken barcode

If your barcode is broken, damaged, or unscannable, it will be difficult for the system to scan the package. Even if it can scan it, it won’t give accurate information.

So having a damaged barcode can cause your shipment’s USPS tracking number not to be up-to-date, or it can cause it to give inaccurate information.

Package Barcode not scanned

One of the reasons behind the delivery status not being updated is the package barcode was not being scanned.

A barcode is attached to every UPS warehouse scan at the top of every package shipped through USPS; this process is repeated several times until it reaches the delivery destination, updating the shipment’s status in the tracking system.

Sometimes they forget to scan the package, so the tracking status shows this message. Or, during every sale or event, they receive many packages to be delivered, and there isn’t enough time to scan each package. Therefore they send the package directly to the customer.


Weather is another reason your package’s USPS tracking number is not updating. This may sound awkward, but it is possible.

Snowfall, rain, and thunderstorms are some of the contributing weather elements to inaccuracies of USPS tracking information.

These disturbing weather conditions cannot get shipments scanned and delivered to the appropriate destination on time.

That is to say, rain, thunderstorms, snowfalls, and the likes can come at any time of the day, and they are capable of creating traffic jams and other related issues. In addition, it causes a delay in scanning, shipping, and delivery of the package.

What should I do when my USPS tracking doesn’t update?

Here are a few things you can do when USPS Tracking is not updating.

Exercise patient

The first option available when your USPS tracking information is not updating is to wait and exercise patience for a couple of days to see if the package arrives.

To do this, you can calculate the day you made the order and the expected delivery date. Then add a couple of weeks — say two — to it.

If the package was actually in transit within that period, it must have reached its destination, thereby getting to you.

Go to the last known facility

This option is only possible if your order is within your country of origin or if the last USPS tracking was updated in your country, i.e., destination country.

When you must have waited for the package to no avail, kindly go to the last warehouse or facility where your USPS tracker shows that the shipment got scanned.

Call USPS service center

The moment you’ve exhausted the added weeks to the expected date of delivery, then you can call the USPS service center for more information about your item.

You can reach the United States Postal Service (USPS) customer care via 1800-ASK-USPS.

Once you can put a call across to them, take your time to explain everything to them.

You have a 99% chance of getting accurate information about your items from the USPS Customer Service.

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Daniel Barrett

Daniel Barrett

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