How to Troubleshoot Problems in HughesNet
HughesNet is the ultimate provider for rural dwellers in the United States. This is available in all 50 states and offers internet speeds up to 25 Mbps. The speed tier may seem low considering the competitive options in the market. However, the internet speed is consistent, which makes it a very reliable connection, especially in the countryside. In this article, you will learn how to troubleshoot problems in HughesNet.
Follow the below steps to troubleshoot problems in HughesNet:
Step One: Check all cords and cables from the satellite to the modem and the modem to the computer. Some of those cables can be loose or not good anymore, which can cause interference with your Internet connection. Replace any cables with additional cables you may have in the house to test if the cables are the problem.
Step Two: Check your modem and use the modem troubleshooting testing software to fix any issues. Here’s how:
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- Visit Hughes Net System Control Center (see Resource).
- Click “Connectivity test” under diagnostic utilities and “Problem troubleshooting.”
The modem will check HughesNet as well as check the modem to determine if there are any problems that may be impeding your Internet connection.
Step Three: Reset your HughesNet modem using the reset buttons either located on the back or the base of the modem.
- Press and hold the reset button with a pointed object like a toothpick or a SIM card ejector.
- Keep the button pressed and held until the lights go off on the modem and turn back on.
However, if it does not have a reset button, unplug it, wait 1 minute, and then plug it back in.
Step Four: Check the Internet satellite dish to ensure screws have not become loose or that it has not been turned or moved from the service location it was initially set.