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How to Fix it When Your Surface Keyboard is not Working

This article discusses how to fix it when your surface keyboard is not working

You’re using the Surface Pro keyboard on your PC, and it starts acting up suddenly. However, many Surface users are having issues with their keyboards. Their Surface keyboard or Type Cover isn’t responding correctly or has become unresponsive.

This is a very annoying issue, and fixing it is also pretty irritating. However, there’s no reason to be annoyed because all you need to do is patient and follow all highlighted methods to figure out what way works for you. This article discusses how to fix it when your surface keyboard is not working.

Note: The solutions on this page apply to Microsoft Surface Pro models running either Windows 10 or Windows 11. Before diving into the solution to your problems, let’s learn the causes of your problems.

What Are The Causes of Surface Pro Keyboard Problems

Technical issues associated with the Surface Pro keyboard are usually caused by connectivity issues between the keyboard and the Surface itself, software glitches, or the incorrect touch keyboard settings being selected in the Windows 10 or Windows 11 Settings app.

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How To Fix It When Your Surface Keyboard Is Not Working 

Method 1: Reboot your Surface

You notice your Surface Keyboard doesn’t respond or stop working. Our first recommended method is to Rebook your Surface. Here’s how to get it done without a problem:

  • Disconnect your keyboard
  • Restart your Surface
  • Reconnect your keyboard.

If this method works for you, you will be able to use your keyboard now. But if the promises persist, try the following procedure.

Method 2: Check your keyboard’s batteries

Wireless keyboards require power, so make sure yours has the required batteries and has a charge.

Method 3: Update Or Reinstall Your Driver

  • Download and Install Driver Easy.
  • Launch your newly installed Driver Easy and push the “Scan Now” button.
  • Then, click on the Update button next to your Surface keyboard to download the latest and correct driver for this device. 
  • Restart your computer and see if this fixes your keyboard.

Method 4: Disconnect And Reconnect Your Surface Pro Keyboard

Simply remove your keyboard, wait a few seconds, and then reattach. Now check if the keyboard works, if it doesn’t, try the last troubleshooting tip on our list.

Method 5: Reset Your Surface

Faulty files or configurations on your system can cause your Keyboard issue: here’s how to reset and get it fixed: 

  • Click Start Menu, and choose Settings.
  • Hit Update & Security.
  • Click on  Recovery.
  • Push Get started.
  • Select keep your files and apps or remove everything.
  • Follow the instructions to reset your Surface.
  • Start your Surface and check if you can use your keyboard again.

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Diekola Jubril
Diekola Jubril
Passionate for gaming and exploring nature, I face every task as a new challenge to bring my skills to the next level.
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