Tuesday, January 25, 2022
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How to Fix Logitech Keyboard Not Working Issue

Logitech is one of the major computer peripheral brands in the world. They have several award-winning products such as wireless keyboards and mouses and other components of the computer.

Logitech has emerged as one of the top vendors when it comes to cheap quality keyboards meant for gaming or professional use. The products range from wired to wireless devices, both of them being used extensively around the world.

Noticeably, there were several problems after the Windows update where they Logitech keyboard fails to register some keys or doesn’t respond at all.

In this article, we’ll explain why your Logitech keyboard isn’t working and how to fix the issue.

This tutorial is applicable to all the Logitech wireless keyboards, so you either are using Logitech K360, K470, K800 or Logitech K270 or any other, you can find this post helpful to solve the problem.

Check the Keyboard and USB Port

Sometimes we overlook things and try to fix the problem. Make sure you have…

  • Make sure the on/off button on the keyboard is turned on!
  • Make sure the battery is in working condition. There are high chances that Logitech keyboard batteries have completed degraded.
  • Plugin receiver in another USB port.

Removing Logitech Software

Logitech products often come with Logitech software which proves to be a bridge between the software and the hardware. It lets you bind keys, update the firmware, set macros, control lighting, or simply help in pairing the devices. It is possible that the software in your computer isn’t working as expected and in turn, causing conflicts with the hardware. We can try reinstalling the software and see if this does the trick.

  • Press Windows + R, type “appwiz.cpl” in the dialogue box and press Enter.
  • Here all the programs installed on your computer will be listed. Right-click on the Logitech software and select “uninstall”.
  • Once uninstalled, restart your computer and remove the Keyboard or the receiver from your computer.
  • After the computer is turned back on, plug the hardware back in and install the software. Now check if the problem at hand got solved.

Restarting HID Service

The Logitech wireless keyboard not working problem is sometimes noticed due to problems with HID services that can be fixed by restarting the services and changing it to “Automatic“.

HID stands for Human Interface Devices and as the name suggests itself, it has everything to do with the inputs given by the human.

The keyboard is an input device and if there is any problem with HID, it may stop the keyboard from working properly.

Let’s restart HID Services and see if we get rid of this problem.

  1. Click on the Windows Icon, it will populate all the applications and programs installed on your pc.
  2. Scroll down and click “Windows Administrative Tools” it will further populate other programs.
  3. Scroll down and select “Services“
  4. When you select “Services” it will open the Services tab. Look for “Human Interface Device Services” as in the below screenshot. Double click on it and go to “Properties“
  5. Go to the “General” tab and from the “Start type” drop-down menu, select “Automatic” and hit “Ok“
  6. Make sure the “Service status” is “Running“. If it is not, you can hit the “Start” button to run it.
  7. Restart the computer and see if the Logitech wireless keyboard is working.

Uninstalling/Disabling Third-Party Antivirus Software

All Antivirus software constantly monitor your computer’s activity which also includes external devices connected to the computer. With that being said, there are cases where the antivirus conflicts with Logitech software rendering it useless for pairing. You can check our article on How to Disable your Antivirus. We have listed the ways on how to disable the software by covering as many products as we can. Some specific Antivirus which was noted to cause the problem were Comcast Constant Guard. Nonetheless, you should disable your antivirus software no matter what it is.

After disabling your Antivirus, restart your computer and see if this made any difference. If it didn’t, feel free to enable the antivirus software back on.

Refreshing Keyboard Drivers

We can now try reinstalling the default drivers for your keyboard by uninstalling them from the device manager and restarting your computer. When you restart your computer, the computer automatically detects the hardware connected and since there are no drivers installed for the device, it installs the default drivers. This might solve the problem if you have faulty drivers installed.

  • Click on the Windows + R, type “devmgmt.msc” in the dialogue box and press Enter.
  • Expand the category of Keyboard. Now right-click on the device and select “Uninstall device”.

Now Windows will ask you to confirm your actions before it proceeds with the uninstallation. Select “Uninstall” to proceed.

  • Now restart your computer and plug in your device (mouse/keyboard). Now Windows will automatically detect the hardware connected and attempt at installing the required drivers.
  • If it still doesn’t work, head back to the device manager and most probably you will see the device present with a tiny exclamation mark in front of it. It means that the driver for this device isn’t installed properly.
  • Right-click it and select “Update driver”. Now select “Search for drivers automatically”. Make sure that you have an active internet connection. Hopefully, the drivers will be installed and the device starts functioning again properly.

If it still doesn’t install the required drivers, head over to Logitech’s official website and download the drivers for your specific device. Repeat the update process like we did earlier and this time, select “Search for drivers manually” and navigate to the file path of the driver you downloaded.

Diekola Yusufhttps://www.novabach.com
Founder & CEO of Novabach - Yusuf is a Tech enthusiast. Fascinated by Computers and all sort of Technology. He writes news, updates, walkthroughs, guides, troubleshooting tips, and how-to tutorials on gadgets and consumer electronics.
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