Your iPhone 7 is not ringing and you don’t know why. You’re starting to miss important calls, texts, and more. It’s frustrating when a device doesn’t appear to do the one thing that it’s designed to do.
If your iPhone isn’t ringing when you get a call, there are a few things that might be causing it to not work properly, and most of them are easy to fix on your own. In this article, I’ll explain why your iPhone won’t ring and I’ll show you exactly how to fix it.
iPhone Not Ringing? Check The Ring/Silent Switch
You probably already know that for your iPhone to ring, the Ring / Silent switch on the side of your iPhone has to be set to ring.
If the switch is pulled toward the screen, your iPhone’s ringer is turned on. If the switch is pushed toward the back of the iPhone, your iPhone is on silent and you’ll see a small orange stripe next to the switch. You’ll also see the speaker icon on the iPhone display when you flip the switch.
Once you’re sure the Ring / Silent switch is set to ring, make sure your iPhone ringer is turned up so you can hear your iPhone ring when you get a call. You can turn up the ringer volume by pressing the volume up button on the side of your iPhone.
Make Sure The Volume Is High Enough To Hear
It’s possible the phone’s volume is too low to hear it ringing.
Press the Volume up button on the left side of the phone until you can hear something – test the phone by playing music or a video to make sure it’s loud enough.
Turn Off Do Not Disturb Mode
If your phone is in Do Not Disturb mode, incoming calls will not ring and they’ll go straight to voicemail (unless you set up exceptions for specific phone numbers).
To make sure Do Not Disturb mode is not enabled, swipe down from the top right of the screen to open the Control Center screen. Make sure the Do Not Disturb button, which looks like a quarter moon, is not highlighted.
Turn Off “Silence Unknown Callers”
One reason why you have an iPhone ringing problem may be because your block unknown callers feature is turned on. This feature is great for stopping telemarketers and robocalls in their tracks, but unfortunately it also filters out some people that you actually do want to talk to.
To turn this off, head over to Settings -> Phone and then switch off Silence Unknown Callers. Once you’ve done that, your phone should be able to ring again when someone who isn’t in your contacts tries to call you.”
iPhone Still Not Ringing? Check Your Ringtone
We’re starting to get into pretty unlikely territory now, but it’s worth investigating your ringtone to make sure that the file isn’t corrupted, or the ringtone itself isn’t just silence.
Why would it be silent? Well, one tactic that some people use to deal with torrents of telemarketing calls is to configure their phone with a ringtone that’s literally just several seconds of silence for all phone calls except for friends and family.
- Navigate to Settings app > Sounds & Haptics > Ringtone.
- Tap the ringtone that’s currently selected (with the checkmark) to make sure it plays. Or just select a different ringtone.
Make Sure The iPhone Isn’t Stuck in Headphone Mode
It’s possible that your phone is “stuck” in a mode in which it thinks it’s playing the ringtone, but it’s sending it to a device that isn’t connected, like earbuds that aren’t plugged in or a Bluetooth device that isn’t turned on.
Here are some steps you can take to “wake up” your iPhone’s audio connection so it’s working properly:
Try playing music or a video. If, after the earlier steps, you still hear nothing, it might be stuck in headphone mode. If sounds other than ringtones play fine, though, skip this section – it’s not stuck. Read this article on how to fix an iPhone that’s stuck in headphone mode.
Do Not Disturb is one of those great features that comes in handy if you know how to use it, but it can be really frustrating if you don’t. I hope this article has you to solve your silent iPhone problem. If you have follow-up questions or other experiences to share, post them in the comments section below.