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How to Fix the “There Was A Problem Resetting Your PC” Error in Windows 10 and 8

PC Resetting Error: In this article, we will be discussing solutions to ‘There was a problem in resetting Windows 10 and 8.

PC Resetting Error: In this article, we will be discussing solutions to ‘There was a problem in resetting Windows 10 and 8.

Windows tends to automatically fix issues whenever there’s a problem in the booting system. However, when windows can not fix it by itself, you may need to reset/refresh the computer. But at most times, you can encounter some errors while resetting/refreshing Windows 10.

An error such as: ‘There was a problem refreshing your PC. No changes were made / There was a problem resetting your PC’.

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How Can I Fix ‘There Was A Problem Resetting Your PC Error?

There are two ways to fix such an error on windows 10. These solutions also work for Windows 8 and 8.1 

1. Problem Resetting Your PC’ In Windows 10 and 8 Using Command Prompt

  • Go to Settings
  • Click on Update & Security
  • Select Recovery
  • Click on Advanced startup
  • Select Restart now.
  • In the new window, select Troubleshoot. 
  • Click on Advanced options. 
  • Then Command prompt.
  • Next, choose the administrator account.
  • Now provide the details for the admin account you selected in the previous step.
  • Lastly, in the Command Prompt window,  type the following commands and press Enter key after each:
    • cd %windir%\system32\config 
    • ren system system.001 
    • ren software software.001 
  • Close the Command Prompt window, and it will redirect you to the Windows Recovery Environment screen. 
  • Select the Continue option to get into your OS.

After a reboot, A message will show ‘There was a problem resetting your PC’ issue is solved already.

Also read: How to Fix a Kmode Exception Not Handled Error in Windows 10

2. Clean Install Windows 10/8/8.1 Using Media Creation Tool

  • Click here to create an installation media for Windows 10 /8.1/8 using the Media Creation Tool.
  • Now Insert the installation media you created, and restart your PC.
  • On the Install Windows screen, choose Repair your computer.
  • On the Choose an option screen, select Troubleshoot. 
  • Then proceed to Safe Mode. 
    • Advanced Options 
    • Reset This PC
    • Remove everything.

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Diekola Yusuf
Diekola Yusuf
Founder & CEO of Novabach - Yusuf is a Tech enthusiast. Fascinated by Computers and all sorts of Technology. He writes news, updates, walkthroughs, guides, troubleshooting tips, and how-to tutorials on gadgets and consumer electronics.
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