Your iPhone is shutting down randomly and you’re not sure why. All of a sudden, your iPhone just turns off without giving you any warning. In this article, we’ll explain why your iPhone keeps shutting off and show you how to fix this problem for good!
So long as it’s not a problem with your phone’s battery or any other internals, fixing it could be as simple as completing a couple of quick steps. Before you schedule that support appointment, give these tips and tricks a try. Here’s hoping they’ll get your device running smoothly again!
Hard Reset Your iPhone
One of the most common reasons why your iPhone keeps shutting off is because it’s stuck in a restart loop, constantly shutting off, turning back on, shutting off again, and so on. By performing a hard reset, we may be able to break your iPhone out of that loop.
How Do I Hard Reset My iPhone?
The process of hard resetting an iPhone varies by model:
This is how you force a restart on the iPhone 8 or newer, including all iPhones and iPads with Face ID.
- Quickly press and release the volume up button.
- Quickly press and release the volume down button.
- Press and hold the side button. Release the side button when you see the Apple logo.
How to force restart an iPhone 7 or earlier:
- On an iPhone 7 or iPhone 7 Plus, press and hold down the Sleep/Wake button and the Volume Down button at the same time.
- On an iPhone 6s, iPad with Home button, or older device, press and hold down the Sleep/Wake button and the Home button at the same time.
- Keep holding down the button combo until you see an Apple logo appear on the screen (your iPhone screen will go dark before the Apple logo appears). iOS devices with white faceplates will show a white launch screen. iOS devices with black faceplates will show a black launch screen.
- When the launch screen appears, you can let go of the button combo.
Once your iPhone or iPad has rebooted, check to see if it stays on and operational. If it doesn’t (or if it won’t reboot), go on to the next step.
Also read: How To Soft Reset iPhone 7
Update Your iPhone To The Latest iOS
Apple frequently releases new versions of iOS, the iPhone operating system, to fix troublesome software issues and introduce new features. A new software update could solve a potential software problem that’s making your iPhone shut down unexpectedly.
Check for a iOS update by opening Settings and tapping General -> Software Update. Tap Download and Install if a new software update is available! Take a look at our other article if you run into any problems when updating your iPhone.
If your iPhone or iPad is rapidly discharging, plug it in. Once the charging cable’s in place, you should see it begin to charge, and you’ll be able to read the battery level. If it shows little to no charge, it means something drained your battery. If it shows a partially or fully charged battery, you may have another problem.
In either case, connect your iOS device to its charging cable, plug into an outlet or USB port, and start charging. Let it charge for an hour. If it doesn’t seem to be responding, try a different charging cable, a different USB outlet plug, or a different USB port on your computer. Once you’re fully charged, keep an eye on your iPhone or iPad and see if it shuts down again. If not, great! If so, keep reading.
Put Your iPhone In DFU Mode
A DFU (device firmware update) restore is the deepest type of iPhone restore. If a software problem is causing your iPhone to keep shutting off, a DFU restore will fix the problem.
If you’ve tired the above solutions, and still your iPhone keeps shutting off, your device might be experiencing a more severe problem. Like any electronic device, batteries can fail, and circuits can short. If you have AppleCare+, don’t walk, run to get it fixed. If you don’t, get an estimate and weigh the cost of repair against the cost of upgrading to a new device.
If you don’t live close to an Apple Store, you can call 1-800-MY-APPLE to set up a mail-in repair. If you don’t have AppleCare, you may have to pay for the call, but it’s less of a waste than having a dead iPhone or iPad.
Fixed The Issue?
You’ve fixed your iPhone and it’s no longer shutting down on it’s own. I hope you’ll share this article on social media to teach your friends and family what to do if their iPhone keeps shutting off! Feel free to leave any other comments or questions you have down below.
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