Having an unstable internet connection can be extremely irritating. If your iPhonekeeps switching back to 4G cell when you know you’re on a Wi-Fi network, and your iPhone keeps dropping/disconnecting from the internet from WiFi.
Aside from temporary outages, software-related factors such as incorrect settings, corrupt networks, and random firmware crash on the network equipment. Also, random software glitches on the affected device can trigger the occurrence of various types of Wi-Fi issues on your phone.
In this troubleshooting guide, we’ll walk you through troubleshooting your iPhone that keeps dropping its WiFi connection. Based on experience, while this problem is very annoying, it’s not that hard to fix. You may be able to address the problem after doing one or a couple of procedures.
There are several factors we need to consider and look into to be able to determine the reason why the Wi-Fi connection on your phone drops. Based on experience, here are the possible causes of this problem.
Your iPhone might be experiencing some minor issues with its firmware. There are times when firmware issues occur and when it happens, it’s always the performance of your device that gets affected immediately, although core services like internet and wireless communications may also stop working. It would seem like it’s a very serious issue but in reality, it’s something you can fix on your own without any help from a technician.
Electronic devices such as your modem or router may fail if they’ve been online for too long. While it doesn’t necessarily mean they’re defective, they just need to be refreshed from time to time.
Your iPhone saves information on your WiFi network when you connect to it for the first time. When the way your iPhone connects to your WiFi network changes, it can cause a variety of problems.
To forget all of its network connections. Go to Settings, Wi-FI, and then tap the ‘i’ button next to your network.
When you tap that, you go to a new page that has Forget This Network at the top. You could tap that and your iPhone will drop the connection, erase the password and not try to automatically join it again. Choose the network and try again.
First, try turning Wi-Fi off and back on. There may be a minor connectivity glitch that keeps disconnecting your iPhone from WiFi.
Go to Settings -> Wi-Fi and tap on the switch at the top of the screen to turn off Wi-Fi. Tap the switch again to turn Wi-Fi back on.
Resetting the network settings on your iPhone erases all of its Wi-Fi, Bluetooth, Cellular, and VPN settings and restores them to factory defaults. This means you’ll have to reenter Wi-Fi passwords, reconnect your Bluetooth devices, and set up your VPN again if you have one.
If there’s a software problem with your iPhone’s Wi-Fi settings, resetting network settings will usually fix it. Go to Settings -> General -> Reset and tap Reset Network Settings. Then, tap Reset Network Settings again to confirm. Your iPhone will shut down, reset its network settings, and turn back on.
Turning your iPhone off and back on is another way we can address and attempt to fix a minor software problem. Turning off your iPhone allows all of its programs to shut down and start fresh when you turn your iPhone back on.
To turn off an iPhone 8or earlier, press and hold the power button until “slide to power off” appears on the screen. If you have an iPhone Xor later, simultaneously press and hold the side button and the volume down button until “slide to power off” appears.
The very first, if not the last recommended solution to various types of Internet problems is the so-called “power cycle” on the network equipment. The network equipment pertains to a wireless router or modem that your iPhone is connected to. Thus, if you can access the modem or router right now, refer to these steps to power cycle it:
- On your modem/router, flip the power switch to turn it off.
- While it’s powered off completely, unplug its AC adapter from the power source and keep it that way for at least 30 seconds.
- After the elapsed time, plug it back in then turn it on again.
- Wait for all the light indicators to become stable. Also, ensure that the signal indicator on the modem/router itself is lit and steady. Your iPhone will then establish a connection once the Wi-Fi signal has stabilized.
Rebooting the networking equipment can help fix problems attributed to random firmware crashes on the modem or wireless router.
You’ve tried all solutions in this article and your problem is still not solved. We recommend you start exploring repair options if your iPhone is still disconnecting from your WiFi network.
Schedule an appointment at your local Apple Store if you plan on having the Genius Bar take a look at it. We also recommend an on-demand repair company called Puls, which can send a certified technician to you in as little as an hour.