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How to Fix the “iPhone Could Not Be Updated. Error 14″ Update Using iTunes


iPhone Update Error 14 – Some Apple users update their iPhone to the latest iOS 13 version via iTunes rather than using their iPhone. Perhaps updating via iTunes can be more reliable since fewer update issues are reported. However, recently there have been reports of getting the error message “iPhone Could Not Be Updated. Error 14” while trying to update to iOS 13 using iTunes.

No matter how valuable the iTunes app is for upgrading or restoring the iOS devices, there are all chances that you may have to face the iPhone could not be updated error 14 during the process. You must have panicked in the first instance, but you shouldn’t worry for long. We have got you covered with the best solutions for this issue that we will discuss in this article.

Causes Of “Error 14” Appears While Updating to iOS 13 Using iTunes

  • Network Connection Issues: If you are experiencing some technical issues with your network connection used to update the software, it is likely the cause of getting the Error 14 prompt when you try to update iPhone iOS 13 using iTunes.
  • USB cable incompatible: When you are connecting your iPhone to your computer, make sure that you are using a USB cable that is MFI certified. In addition, using a compatible USB to update is recommended.
  • Low Storage Space on your iPhone: When an update is available for download, it always includes new features and improvements, thereby requiring sufficient storage space. If not, error 14 might appear, and your iPhone will not be able to update to iOs 13.
  • iTunes not updated: If the iTunes that you are using to update iPhone iOS 13 is outdated, it might not be able to proceed and completely install the new iOS 13. So make sure that you regularly update iTunes software to avoid getting error messages.
  • Firmware is Corrupted: Sometimes, the software gets corrupted if files are misplaced or, worse, get deleted. Ensure that when you try to update using iTunes, all files are in the correct placement order.

Potential Solutions On How To Fix “Error 14. iPhone Could Not Be Updated” When Updating To iOS 13 Using iTunes

COPYRIGHT_NOVA: Published on https://www.novabach.com/how-to-fix-iphone-could-not-be-updated-error-14-update-using-itunes/ by Daniel Barrett on 2022-09-28T09:44:53.500Z

Also read: Fix “Safari Can’t Open Page” Error on iPhone, iPad, and Mac

Diagnose the Connectors and USB Cables

Diagnosing the connectors and the USB cables is essentially the first method to try before going deeper into fixing the iPhone could not be updated error 14. You need to check that all the UB cables attached to the phone are working fine, as anything wrong with them can cause the error.

Perhaps this is a common instance when receiving an Error 14 message. Using an incompatible USB to connect the iPhone can sometimes cause a misconfigured connection between the two. Make sure to use a compatible USB cable that is certified to operate by Apple, or as much as possible, make sure to use the USB cable that came with your iPhone when you purchased it. You can either try a different USB port on your computer to connect to or change your USB cable and then try to update your iPhone again via iTunes to check if it resolves the problem.

Delete, Rename or Move Corrupt Firmware

Error 14 pops up when the firmware files get corrupted or damaged. The updating process is different depending on your computer. You can try to remove, rename or move to another directory the IPSW files from the root folder of your computer. Its location, though, will depend on the computer’s operating system that you are using. Refer to the lists of locations for the different operating systems of every computer.

  • Windows XP: C:\Documents and Settings\Application Data\Apple Computer\iTunes\iPhone Software Updates
  • macOS: iPhone- /Library/iTunes/iPhone Software Updates
  • Windows Vista,7 and 8: C:\Users\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
  • Windows 10: C:\Users\USERNAME\AppData\Roaming\Apple Computer\iTunes

Manage Storage Space

iOS 13 update requires at least 5GB of iPhone storage space. Now check if you’re having less than that. You should free up space to update. Doing this can somehow help in fixing error messages when updating using iTunes.

  • Tap Settings from the home screen of your iPhone
  • Tap General
  • Then tap About
  • Scroll down to find the Available, the available space left on your device will be displayed.
  • To Manage to free up some storage space if necessary, here’s what you need to do:
  • Tap Settings from the Home Screen
  • Then tap the iPhone Storage tab
  • Next, delete the apps that you find unnecessary, are no longer useful, or are taking too much of your storage space.

Update Your iPhone

All Apple devices need their software to be up-to-date, as updating to the latest available software helps fix bugs that may have caused software-related issues and other problems with the device.

To update iTunes on your device.

  • Launch iTunes from your computer
  • Check iTunes version
  • Click available updates
  • Download update

Once your iTunes is updated, try to reconnect your phone again using iTunes to check if the solution solved the problem with Error 14.

Force Restart your iPhone

Force restarting your device can be the last option to try to fix the ‘iPhone could not be updated error 14’. However, the method involves data loss, and you must backup all the important data beforehand. So let’s see how to do it:

  • Press and hold the sleep and home buttons simultaneously for about 10 seconds. After that, the screen will go all black, and the phone will restart.
  • Keep the buttons pressed until the logo of Apple emerges on the phone’s screen and then release them. Then, wait till the logo disappears from the screen.
  • The phone will reset itself automatically now, and all you need to do after that is enter the passcode.

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About The Authors

Daniel Barrett

Daniel Barrett

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