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How To Fix It When PS4 Won’t Connect To WiFi

In this article, we explain how to fix PlayStation 4 that won’t connect to Wi-Fi

How To Fix It When PS4 Won’t Connect To WiFi – There’s nothing more frustrating than a PlayStation 4 that can’t get online when you want to play a game, update your system, download a new title, or watch a movie. There are multiple reasons why this is happening, and some are more complex than others. In this article, we outline the possible causes and solutions.

Why won’t my PS4 connect to the internet?

If your PS4 won’t connect to WiFi or the internet, it’s likely one of the following reasons:

  • The PlayStation Network may be offline
  • Your router may not be connected or having connectivity issues
  • There may be password issues with your WiFi or console
  • You may need to change your DNS settings on your PlayStation
  • Check whether the PlayStation Network is online
  • The distance between your PS4 and the wireless router is too far, causing intermittent signal loss.

How to Fix It When Your PS4 doesn’t Connect to WiFi

Follow the recommendations below to get your PS4 console connected to the internet again.

Check the status of the PlayStation Network

How To Fix It When PS4 Won’t Connect To WiFi

If PSN is offline, it will not matter whether the console can connect to WiFi. So, check its status as an initial step. Unfortunately, gamers often misdiagnose PSN outages as a problem with their network connectivity, which can cause unnecessary confusion.

You can go to the PSN Network Status Page on another device to see if the status is green. If it’s down, you might need to wait a while for the issue to be fixed.

Check to see if your phone or computer is connected to the internet

If your PS4 is having trouble connecting to the internet, you might want to narrow down where the problem is right away by determining if the issue is with your PS4 or with your WiFi network.

Check to see if other devices on your home network, like computers and tablets, connect to the internet.

You should also make sure that devices on the same kind of connection are working – for example, if your PS4 is connected to the router with a wired Ethernet cable, then plug a computer into the router. If the PS4 uses WiFi, connect to WiFi with your phone and see if it works.

PS4 Won’t Connect To WiFi? Restart the modem and router

It’s best to restart both the modem and wireless router. Then, see if the console can connect to the WiFi network before assuming that the PS4 is the problem. Next, reboot the modem and router manually, wait about five minutes, then check to see if the PS4 can establish a connection.

If you’re unsure how to power these devices on and off, refer to the devices’ manuals or your service provider’s customer support.

PS4 Won’t Connect To WiFi? Restart the PlayStation 4

Fully power down the console and turn it back on instead of entering Rest Mode and then waking up the console’s operating system.

Confirm your WiFi password is correct. It’s possible the PS4 can’t establish a connection to your WiFi network because you’re using the wrong password, a problem that’s often misdiagnosed. After all, the error message phrasing is a bit ambiguous.

Try Ethernet cables and move your PS4 closer to the wireless router

Your PS4 connection may not always be an issue with your console. Your wired or wireless connection may create gameplay disruptions, including your device settings.

Here are a few tips on testing whether it’s your console or your internet connection.

Swap your Ethernet cord if you are connecting via Ethernet. Another option is to try plugging your cable into a different Ethernet port on the router if the current port has blown.

Also, move your PS4 console closer to your wireless router, and you may be experiencing intermittent signal loss due to the distance – or even walls – between your console and router. You should first try to move them closer if they aren’t already.

Change the WiFi network’s channel number

It’s common for internet-connected devices to use the same narrow radio frequency range by default. As a result, your neighbors could also be using the same channel. Change the channel on the wireless router to establish a stronger connection.

Change the DNS settings on the PS4

One common cause of PS4 WiFi connectivity problems revolves around the console’s DNS settings. Modify the DNS addresses used with your WiFi network and see if that fixes the issue.

  • Using the PS4 controller, select “Settings.”
  • Choose “Network” and then select “Set Up Internet Connection.”
  • Hit “Use WiFi” or “Use a LAN Cable,” depending on how you connect.
  • Select “Custom.” If necessary, choose your WiFi network from the list.
  • Choose “Automatic.” Then select “Do Not Specify” and then “Manual.”
  • Pick “Primary DNS” and then enter “”
  • Select “Secondary DNS” and then enter “”
  • Hit “Next.”
  • Choose “Automatic.”
  • Select “Do Not Use.”

Now test your internet connection.

PS4 Won’t Connect To WiFi? Re-enter your WiFi password

If you are using WiFi, be sure to use the correct WiFi password. You can also re-enter it on your PS4 to see if that refreshes your connection. Here’s how.

  • Using the PS4 controller, select “Settings.”
  • Select “Network” and then select “Set Up Internet Connection.”
  • Select “Use WiFi”
  • Select “Easy.”
  • Choose your WiFi network from the list, enter the password, and wait for it to connect.

Factory reset the PS4

The last resort is to reset the PS4 to its default factory settings. If you’ve reached this point and still can’t establish a connection, resetting the console is recommended.

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Diekola Yusuf
Diekola Yusuf
Founder & CEO of Novabach - Yusuf is a Tech enthusiast. Fascinated by Computers and all sorts of Technology. He writes news, updates, walkthroughs, guides, troubleshooting tips, and how-to tutorials on gadgets and consumer electronics.
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