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How To Fix iPhone Speaker Greyed Out Issue


Many iFolks find out their iPhone speaker is greyed out and does not output any sound when you’re on a call?

Apple users have been facing iPhone speaker greyed out during call ever since it started with iOS 11.3. However, this indicates that the microphone has been disabled. Apparently, the issue does not just show the speaker icon to be greyed out whenever you’re in a call but also doesn’t allow sound to be output from the speaker as well as the person on the other side can’t hear you too as well.

The iPhone speaker is greyed is a fixable issue that can be taken care of with few simple fixes. In this post, we’ll explain how to fix iPhone speaker greyed out.

Note: There are two main reason why iPhone speaker not working during calls, first reason is due to faulty firmware update and second reason involves hardware damage. In both cases the issue of iPhone speaker not working during calls can be resolved.


COPYRIGHT_NOVA: Published on https://www.novabach.com/i/how-to-fix-iphone-speaker-greyed-out-issue/ by Daniel Barrett on 2022-03-24T10:23:23.000Z

This is a very simple and identifiable case, if your device works perfectly and the weird problem started to appear all of sudden after software update then it is probably software issue. This can be resolved by reinstalling the firmware and applying future software patches.


Your microphone/speaker is not working at all then that’s probably an hardware issue. This type of issue require replacement or fixing. Try using voice recorder or any other app that involves usage of microphone other than calling to confirm.

How to Fix iPhone Speaker Greyed Out:

Solution 1: Check Your Volume and Mute Switch

Users may accidentally switched on the Mute switch on the side of their iPhone, which had caused their speaker to be mute (Silent mode). This switch is located on the left side of your iPhone.

Additionally, users should ensure that they have enough volume to allow the speaker to work and output the sound via settings. You can also check by pressing on the Volume buttons on your iPhone or by opening Control Center and then adjusting the volume from there.

Try to enable Speaker mode during a call once you’ve adjusted both of the mute switch and the volume levels on your iPhone.

Also read: How To Fix iPhone Passcode Not Working

Solution 2: iPhone not stuck in Headphone mode

This is one of the most common problem, when you use headphones on your iPhone there is good number of chances it might get stuck in headphone mode. Try changing volume and see if there is “Headphone” written under the bell icon. If you are stuck in headphone mode simply plugin and plug out your headphones and try rebooting it.

If you discovered that your iPhone is stuck in headphone mode, read this article to fix the issue.

Solution 3: Unpair and Re-Pair Your Device

You’re one of the users with Bluetooth accessory, and your Bluetooth is recently connected to your device when this problem occurred. In this case, you may want to reconnect it back.

Reconnecting it back will reset the Bluetooth connections between your iOS device and the Bluetooth accessory, which will help remove any incorrect configurations or bugs from remaining.

To disconnect and reconnect your Bluetooth accessory with your iOS device:

  • Go to Settings app.
  • Tap on Bluetooth.
  • Locate your Bluetooth device (headphones, AirPods, AirPods Pro, etc.)
  • Then click on the blue i icon right next to it.
  • Select Forget Device.

This will unpair the device from your iPhone. Run some test calling before reconnecting any of the listed accessory with your iOS device.

Next, you will want to go back to the Bluetooth page and search for the device which you had just unpaired. Tap on the Bluetooth device when it appears in the list to reconnect, and try reconnecting it back.

Note: After disconnecting your accessory with your iPhone, try connecting it with another device. If you find that you can pair your accessory with other devices but not your iPhone, ensure your accessory is disconnected on all other device before connecting back to you iPhone.

If unable to connect your accessory to your iPhone, then it’s adviceable to get in touch with your accessory manufacturer via their website and then find out if the accessory is having any issues.

Also read: How To Fix iPhone X Constant Boot Loop

Solution 4: Disable Do Not Disturb

All users with this specific problem should ensure they’ve not accidentally turned on the Do Not Disturb option on your iPhone. Your iPhone speaker may greyed out, once you turned on “Do Not Disturb” on your device.

You’ll need to turn back off Do Not Disturb by going into your settings app, then tap into the Do Not Disturb page. Make sure the switch next to Do Not Disturb is turned off.

Solution 5: Restart iPhone

Many issue can be solved by reseting your device. Simply restart your iPhone and see if the problem resists. However, reseting you device is quite simple, follow the steps bellow to quick reset you iPhone:

Press and hold power button on your iPhone till slider screen appearsNow slide the slider to right to turn off your iPhoneOnce again, Press and hold power button for a few seconds till Apple logo appear

Solution 6: Hard Reset Your iPhone

A hard reset is an effective way to get rid of any glitch, complexities or bugs. This can solve almost every problem your iPhone might be facing, and to get this done you’ll want to follow the listed steps bellow:

Here’s how to hard reset your iPhone 8 or iPhone 8 Plus:

  • Press the Volume Up button and then release it.
  • Press the Volume Down button then release it.
  • Then press and hold down the Power button (Side button) on the right side of your iPhone.
  • Keep holding the Power button (Side button) until you see an Apple logo appear on display.

Note: This method is also applicable to iPhone 11, iPhone X, iPhone XS as well.

Here’s how to hard reset your iPhone 7 or iPhone 7 Plus:

  • Press and hold both the Volume Down button and the Power button
  • When the Apple logo appears, release both buttons.

Your device will hard reset and all glitch, complexities or bugs will wipe off.

Here’s how to hard reset your iPhone 6S, iPhone 6S Plus, or iPhone SE:

  • Press and hold down on your Power button and Home button simultaneously for at least 10 seconds.
  • After about 10 seconds, you should see the Apple logo, which you can then release both of the buttons.

This will get rid of any complexities affecting your iPhone. Try making a test call and see if the changes take effect and fix the iPhone greyed out speaker issue.

Solution 7: Update iPhone Software

It is always a best practice to keep your iPhone updated to recent firmware as soon new updated rolls in. It will fix many bugs and resolve compatibility issues, in order to update your iPhone to recent software version follow these steps carefully:

  • Launch Settings app
  • Navigate to “General”
  • Tap “Software Update”
  • Tap on “Download and Install”
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About The Authors

Daniel Barrett

Daniel Barrett

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