Apple CarPlay Not Working? Fix Now!
Apple Carplay not working? Are you having issues with Apple CarPlay? Sometimes you may not be able to connect your iPhone to CarPlay. Another common issue is that CarPlay suddenly stops working or keeps disconnecting after it is connected, and this may start after an iOS update. Sometimes, your iPhone may not be detected by CarPlay. Sometimes CarPlay may freeze and you may see a black screen. And lastly, you may have a CarPlay sound problem.
There are various reasons that Apple CarPlay may not work or may stop working, even if it has worked in the past. These include:
- Problems with an iOS update.
- Integration issues between apps.
- Incompatibility issues.
- iPhone not detected.
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Regardless of the issue, no connection, no sound, apps not working, there are a series of steps you can work through to correct the problem. Try each of these steps to see if it solves your problem and gets CarPlay going again. If not, move on to the next one. It’s probably that before you reach the end of the list, you’ll have solved whatever problem you might be having.
Before you begin, make sure CarPlay is compatible with your vehicle and your region. If CarPlay isn’t available for you, you won’t be able to connect it or access any features.
CarPlay is not supported everywhere. Check Apple’s website to see countries and regions that CarPlay is currently available.
These iPhone models support CarPlay:
- iPhone 12, 12 Mini, Pro and iPhone 12 Pro Max
- iPhone 11, 11 Pro and iPhone 11 Pro Max
- iPhone XS and XS Max
- iPhone XR
- iPhone X
- iPhone 8 and 8 Plus
- iPhone 7 and 7 Plus
- iPhone 6, 6S, 6 Plus and 6S Plus
- iPhone SE
- iPhone 5, 5S and 5C
- Other iPhone models are not compatible.
A variety of settings could be interfering with the CarPlay connection. For example, if you’ve turned CarPlay off, you’ll need to re-enable it. To do that, go to Settings > General > CarPlay and reconnect your vehicle to the app. Or to re-enable it if you’ve turned it off in Screen Time, go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps.
Siri needs to be enabled:
On your iPhone, go to Settings > Siri & Search. Make sure that the following options are enabled:Listen for “Hey Siri”.Press Side Button for Siri or Press Home for Siri.Allow Siri When Locked.
If CarPlay isn’t enabled when locked, it can’t activate if your phone screen is turned off. To rectify this:
On your iPhone, go to Settings > General > CarPlay > Your Car > and turn on “Allow CarPlay While Locked”.
Also read: Apple CarPlay Vs Android Auto
- Check to ensure that the USB cable is plugged in properly.
- Check to ensure that both the charging port and the USB port are clean and there are no damages.
If you’re using a wireless connection, make sure that Bluetooth is on, and the iPhone is connected to the car. If your Bluetooth is off, you won’t be able to connect the device.
While you’re connecting your Bluetooth, this might be a good time to remove any old Bluetooth connections that you no longer use. It’s unlikely (but still possible) that these old connections will interfere with your connection, but it’s best to remove them to be on the safe side.
Sometimes turning everything off and then back on will clear whatever error you’re experiencing, and things will connect just fine the second time around.
Make sure your iPhone is fully updated. If your phone is not updated, you may not have the necessary drivers or software to complete the connection to CarPlay. Updating could help resolve any issues you might be having.
iPhone not detecting CarPlay? Try updating your iPhone to the latest iOS version. You can update your iPhone over the air. Simply follow these steps:
- Ensure that your iPhone is connected to the Internet.
- Then head over to Settings > General > Software Update.
- If an update is available, tap Download and Install.
- And follow the onscreen prompts.
If you are using an aftermarket receiver, please visit the manufacturer’s website to find out if a firmware update is available and if there is, learn how you can update.
If you are still having your problem, try to re-setup. Here is how:
On your iPhone, tap Settings > General > CarPlay > your car > Forget This Car.Forget This Car
Now you will need to set up again. Here is how:
Depending on your car:
- Simply plug your iPhone into the USB port in your car.
- Or if your car supports wireless CarPlay, go to Settings > General > CarPlay, tap Available cars, and then select your car.
- If you are still having this issue, this may mean that there is an issue with your car’s stereos system. You can also contact Apple Support.