Is Down Disney Plus Down for Everyone or Just You? How to Check
Is Disney+ down just for you or for everyone? If you can’t connect to Disney Plus or the app, the website could be down, or it might be a problem with your computer or your Disney Plus app. No matter what the issue is, the good news is that it’s easily fixable. We have compiled a list of possible errors and their solutions to help you. This article explains how to confirm if Disney Plus is down.
Confirming If Disney Plus Is Really Down
If you are having trouble logging in or streaming Disney Plus, it might be having server issues. In case of log-in or streaming troubles, it could be that the servers are down.
1. Check the Disney+ Server Status
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The first way is to check the Disney Plus server status to see if their server is down right now for other people, too. One of the most reliable and authentic sources available on the internet to check Disney+ server status is DownDetector. You can easily check if Disney+ is down by visiting the website and inputting the Disney Plus official website link.
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2. Check Twitter And Other Social Media Platforms
Search Twitter for #disneyplusdown. If the site is down for everyone, it’s likely someone will be tweeting about it. Check for tweets but also pay attention to the tweet timestamps to make sure they’re not discussing an earlier time of Disney Plus not working.
What to Do When You Can’t Connect
When you have exhausted the above confirmation methods and you are the only one being affected, then it is a personal issue.
Try the steps below to rectify any problems;
- Make sure the website link is actually https://www.disneyplus.com. And that no error is involved.
- In case you suspect your browser is faulty, you can try the Disney+ app. If the app fails too, then try using a browser on another device entirely.
- Close all your tabs, clear cache and reset your browser’s app data.
- Wait for a minute then try again. If it’s the app, you can do the same with it.
- If the app or browser window seems to be stuck and not closing properly, try restarting your device instead.
- Clear your browser’s cookies.
- Check your computer for malware.
- Restart your device.
Although it is rare, the issue could actually be from your DNS server. You can switch DNS servers with a level of expertise though.
Known Error Codes for Disney+
Disney Plus can display standard HTTP status code errors such as 500 Internal Server Error, 403 Forbidden and 404 Not Found, but it can also display specific error codes exclusive to Disney Plus. Here are the most common ones.
- Error Code 4-9: This is for incorrect account details. Be certain that your account has the correct info on it including billing details, then try logging in again
- Error Code 13: This is when the limit of devices is exceeded.
- Error Code 31 and 73: This occurs when you try to use a VPN to bypass your location. Switch off your VPN to proceed smoothly.
- Error Code 41 and 42: This is caused by an excess overload on the Disney+ servers. You have to wait and come back later
- Error Code 83: A catch-all error code that means Disney+ is having issues. Wait it out and try again later to see if it’s been resolved.
If the problem still isn’t solved, try waiting it out. When Disney+ is in heavy demand, it can throw up these error messages when the issue is on the app or website’s end, not yours. You can also call its helpline at 888-905-7888.
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