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How to Fix it When Google Pixel 2 is not Charging


Google Pixel 2 and Pixel 2 XL are among the latest features in the Android smartphone market this year. These new Google devices are deemed to be incredible and possibly the best Android phones there are by far. But just like any other smartphone out there, these new handsets can likewise succumb to various types of problems transpiring in other Android phones. This tutorial explains how to fix it when Google Pixel 2 is not charging.

One of the most prevalent issues that are expected to manifest is power, particularly with charging. Read on to find out what can possibly cause your Pixel 2 device to stop or refuse to charge and what must be done as a remedy.

Possible Causes Of Your Google Pixel 2 Phone Charging Issue

The battery isn’t always the one at fault when a phone doesn’t charge. While it can be among the factors to consider, you cannot just put the blame squarely on a bad battery, especially in new devices like Google Pixel 2. Oftentimes, the software is to blame. Why and how can the software prevent the phone from charging you asked? The answer is simple. Your phone is a handy computer that works as a system.

Everything in your device is programmed to work with each of the hardware components. For instance, a camera app is needed to use the phone camera to take photos or record videos.

COPYRIGHT_NOVA: Published on https://www.novabach.com/i/how-to-fix-google-pixel-2-that-wont-charge/ by Daniel Barrett on 2022-06-16T14:07:45.000Z

In this case, the camera app (software) is the program that is specifically designed to work with the camera (hardware). If something goes wrong with the camera app, then most likely the phone’s camera won’t work as intended or it could be the other way around.

Don’t miss: Google Photos Archive – Everything You Need To Know

Concept Of Charging

The same concept is applied to your phone’s charging functions. Your phone also has a specific program responsible for charging. The only difference it has with the rest of the apps is that a user’s intervention won’t be needed for it to work. For as long as it detects that the phone is connected to the charger and charging port, the program is triggered. And that is when it decides whether to allow your device to charge or not.

If something goes wrong with that program responsible for carrying out charging functions, then that’s when you get to experience charging issues on the device like slow charging, incomplete charging or not charging at all. The same thing can happen if other apps on the phone are misbehaving. Some apps can affect certain functions like charging.

A faulty update including major Android system updates also appeared to be among the possible culprits. And the worst possible cause is hardware damage, which is often the case when the phone got wet or dropped and then no longer charges afterward.

Unless faulty hardware is to blame, you still can do something to fix the problem on your end and get your device to charge as intended.

1. Charging Cables

Your charging cable could be the culprit of your charging issue. If the cable is broken, you need to replace it. You can test this by using another cable instead. If another cable charges your Google Pixel 2, then you can be sure your cable needs a replacement.

2. Reset Google Pixel 2

It is possible that the Pixel 2 will not charge when plugged in because the software needs a reboot. This method may fix the problem temporarily, but does help fix the charging issue on the Pixel 2.

3. Clean USB Port

Another common issue with the Google Pixel 2 will not charge via USB is that there is something blocking the connection to the smartphone. It could be debris, dirt or lint that stops the connection. A good way to fix this issue is by placing a small needle or paper click and moving it around in the USB charging port to get everything out. The majority of the time, this is the main issue when the Pixel 2 is not charging properly. But it’s important to note that when cleaning the USB port, be careful not to damage anything and clean it out gently.

4. Troubleshoot Apps

Your apps could be hindering you from charging also. Some apps have bugs embedded in them, these bugs cause a malfunction resulting in an error in charging. If notice the issue began after installing a new app, then probably that new app is to blame. Running the phone in Safe Mode can help you in determining whether or not a third-party app is to blame. If possible, boot your Google Pixel 2 into Safe Mode and then try charging it while in safe mode.

5. Run Master Reset

Although this isn’t advised, considering that your device is already running low on power, a master reset or factory reset is also another option to consider when dealing with software-related issues in mobile devices. As mentioned earlier, often times the phone doesn’t charge due to software issues instead of a bad battery. Performing a factory reset can be your last resort in dealing with software issues as it wipes your device completely, thus giving your phone a fresh clean start.

In case you want to give it a try and that you can, here’s how to master reset your Google Pixel 2:

Google Pixel 2 Not Charging

  • First, press and hold down the Power button until the device powers off completely.
  • Press and hold the Volume Down button for about 3 seconds.
  • After 3 seconds, press the Power key while still holding down the Volume Down button for another 3 seconds then release both buttons.
  • You can use the Volume Down or Up button to highlight Recovery from the given options.
  • Press the Power key to confirm the selection.
  • When the Android logo appears on the screen, hold down the Power key for about 2 seconds.
  • While holding the Power key, quickly press the Volume Up button.
  • Then highlight the option to Wipe data/factory reset by pressing the Volume button then press the Power key to confirm the selection.
  • Use the Volume button to select Yes — delete all user data option then press Power to confirm.
  • Finally, wait for the phone to reboot. After the reboot, try to charge your device and see if it’s already able to do so. You can proceed with the device set up once it is completely charged.

Also read: Accessing Google’s Secret Easter eggs on Android 9 and 10

6. Calibrate The Battery

Battery calibration can help ensure battery performance and that your device shows the correct battery level. The process involves draining the battery and thus should only be done occasionally. Note that the battery’s lifespan can be adversely affected by constant draining or completely discharging of the battery. If you wish to give it a shot and that you can, then here’s how it’s done:

  • First, exhaust your battery completely by using it until it powers off.
  • Then turn it on again and then let it turn off on its own.
  • When powered off, plug it into a charger and let it charge until the charging indicator says that it has already reached 100 percent.
  • Next disconnect the phone from the charger then turn it on.
  • In the case where the phone doesn’t say it’s 100 percent charged, plug it into the charger again and let it charge for a little longer until it reaches 100 percent.
  • If the battery is fully charged (100 percent), unplug the charger and restart your phone.
  • Now use your phone again as you normally do until it completely runs out of power and turns off on its own.
  • Connect it to the charger and let it charge until it reaches 100 percent without any interruption.
  • Turn on your phone.

The battery is now fully calibrated. Try to connect it to a charger and see if it’s already charging as intended. You can try another power source like a laptop computer, car charger, or power bank.

Contact Authorized Technician

If none of the above methods fix the Google Pixel 2 charging issue, another suggestion would be to take the smartphone and get it checked out by a Google technician. They might even provide a replacement if your device is under the warranty.

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About The Authors

Daniel Barrett

Daniel Barrett

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