How to Fix an iPhone XR with Black Screen of Death
This article explains why iPhone XR is stuck on the black screen of death, and also highlights 4 possible solutions.
Author:Daniel BarrettSep 12, 202210397 Shares192538 Views
Bad updates and rogue apps could be the possible triggers when your iPhoneXR gets stuck on the black screen of death after iOS 13. For example, suppose multiple apps are left running in the background when you install the latest iOS version. In that case, those apps will eventually become corrupted, which will affect your phone’s boot-up system. This article explains why iPhone XR is stuck on the black screen of death and highlights four possible solutions.
Note:This tip is only applicable to iPhones without liquid or mechanical shock damage. All tips are intended to fix an iOS device with a software glitch or firmware bug. Hardwareproblems require a visit to a smartphone service shop!
How To Troubleshoot iPhone XR With Black Screen:
Solution 1: Plug in Your iPhone XR to a Power Source
Firstly, if you’re not sure about your device’s Battery status before shutting it off, we recommend you plug in your iPhone to a power source and check if the battery isn’t completely depleted. Once you’ve done this and still notice your iPhone XR is unresponsive. Jump to the second solution below.
Solution 2: Force Restart Your iPhone XR
Your iPhone screen is no longer responding to touches. We suggest you force restart your device. This process also provides the same output as with soft reset, which eliminates minor software glitches and cache files from corrupted apps that trigger your phone to be stuck on the black screen of death after an iOS update.
- Quickly press and release the Volume Up button.
- Quickly press and release the Volume Down button.
- Press and hold the Side/Power button until the Apple logo appears.
Post-update bugs should also be eliminated after resetting and refreshing your phone’s operating system. Once your iPhone XR is completely back on, navigate your phone and check if everything is working fine. Check your apps to ensure that neither of the apps is affected by the recently installed iOS.
Solution 3: Hard Reset iPhone XR
Your iPhone won’t turn on after installing the latest iOS update. This is happening due to bugs or software glitches. We suggest you hard reset your iPhone XR; this will help your device function again.
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button
- Press and hold the Side button until you see the Apple logo.
Solution 4: Restore Your iPhone XR in Recovery Mode via iTunes
One of the advanced solutions in dealing with major software glitches that trigger your iPhone XR to get stuck on the black screen of death is restoring the iOS through iTunes. This requires a PCwith the latest operating system compatible with the firmware of your iPhone XR and with the latest iTunes version installed on it.
Once you have the required PC, connect your iPhone XR to the computer using an Apple-supplied Lightning cable. Once iTunes recognizes your phone, follow the onscreen instructions to back up your saved files for you to be able to recover them afterward. After you have successfully backed up your files, follow these steps to put your iPhone to recovery mode and restore iOS using iTunes:
- Quickly press and release the Volume Up button.
- Quickly press and release the Volume Down button.
- When Connect to iTunes command appears, press and hold the Side/Power button. Continue pressing and holding the button when the Apple logo appears to put your iPhone in recovery mode.
- Once you’ve entered the recovery mode state, the Update or Restore options will appear.
- To update your iOS, select the Update option. Next, select the Restore option if you wish to reinstall and download the iOS without wiping your data.
Note: To avoid any other problem, do not disconnect your device from the computer as this might interfere with the process. Thus, wait until it shows a confirmation that the process has been completed.
Prevention Against iPhone XR Black Screen Issue
The most important thing that you can do to keep your iPhone away from shutting down suddenly or becoming unresponsive is to keep the iOS version up to date, especially if you own a new model.
Secondly, make sure that you have updated backups of your device!
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