Is your AirPods or AirPods Pro not charging, not holding a charge, not charging to 100%, or your AirPod case won’t show light when charging? Don’t panic. This article explains how to fix all AirPods Case not charging issues.
AirPods case not charging issue is not uncommon. In fact, for quite some time now, problem threads began to surface on the internet, suggesting that there was some bug in Apple’s newfangled AirPods case that could cause premature battery drainage. While the number of people affected isn’t known, it goes without saying the issue was affecting a decent number of users and kicked up quite a bit of controversy.
It’s unknown if the problem is related to a software glitch simply displaying the incorrect battery percentage or if the battery inside the case is draining more quickly than it should be. Ether way, seeing 30-50% drainage after a full charge and just a few hours of idle time is getting under users’ skin.
Even though the AirPods case charging issue has been around for quite a while now, this troubleshooting guide will work perfectly in 2022.
Why is my AirPods Case not Charging?
Your AirPods case isn’t charging mainly because of a software issue. There could be a bug causing a failure in the operating system, preventing the case from being charged.
Know How to Read the Charging Signals
Before we jump into the troubleshooting steps, it’s good to know how to read the charging signals on the AirPods case, especially if you’re new to the device.
Is your AirPods case charging when plugged in or sitting on its charging pad? First, look for the charging status light. When you first plug the case in, you should see the charging light come on (but it’ll go off automatically after about 10 seconds, and that’s okay).
Another indicator that the case is charging is to put your AirPods in their case and close the lid. Plug the case into its charging cable. Open the cover and bring the case close to your iPhone. The AirPods status screen should appear, indicating the charge in both the AirPods and the case. Because the case is plugged in and charging, you should see a small lightning bolt next to the battery symbol for the earbuds and case. If the case doesn’t have a lightning bolt, you know you have some charging problem (see image below).
Quick Fix 1: Check Your Connections
If you have AirPods or AirPods Pro, ensure that the Lightning to USB cable is plugged firmly into the case and USB power adapter. Then make sure that the power adapter is plugged correctly into a power outlet.
If you’re using a Qi-compatible charger with your device, ensure that the cable is plugged firmly into the charger and the other end is plugged in correctly into a power outlet.
Quick Fix 2: Charge Your AirPods
Put your AirPods in their case to charge them if you haven’t done so in a while, even if you thought you did. So, to be sure, drop the AirPods into the case and wait to see if the charging light comes on. If it does, there might not be anything wrong with your AirPods.
Place your AirPods in the charging case and close the lid. Charge your AirPods and case for at least 15 minutes using the original cable of your AirPods.
If you have the Wireless Charging Case for your AirPods or AirPods Pro and use a Qi-compatible charger, place the case with the status light facing up. The status light should turn on for several seconds, then turn off while continuing to charge. If the light doesn’t turn on, reposition the case.
Quick Fix 3: Clean the Case’s Charging Port
In this situation, the next thing you can do is clean your AirPods case charging port. Charging ports are notorious for getting lint and dirt stuck in them, especially if you always keep the case in your Jeans – Jeans always have lint at the bottom of the pockets.
Before cleaning the case, make sure you don’t use anything wet or metal because this can cause a short circuit, breaking your AirPods case.
To clean the charging port:
- Get a static brush or toothpick
- Scrape the dirt out
- Connect your lightning cable to the case, and it should charge
For a more in-depth tutorial on this, read How To Clean Your AirPods And Their Case
Quick Fix 4: Use a Different Cable
If your case still isn’t charging, try charging with the cable that came with your case. If you’re using a cable that isn’t MFI certified, this may be causing the problem. Fake cables don’t have good connectivity capabilities compared to MFI-certified cables.
Once you’ve switched lightning cables, you should check if you can charge your lightning case.
Quick Fix 5: Don’t Use an Extension
If you’re using an extension to charge your Airpod case, it might cause a charging issue as the extension might not get adequate power or be defective. To eliminate any doubts, try switching to a wall socket.
Once you’ve plugged your charger into a wall socket, the case should start charging. If not, try the following troubleshooting tip.
Quick Fix 6: Update Your AirPods firmware
Updating your AirPods firmware is an effective way to fix software-related issues. However, if it’s been a while since you’ve updated your AirPods firmware, you may have missed an update, which could be the culprit. So first, try updating the firmware, and then go through the steps above to see if your AirPod will charge.
If you run through those steps and your AirPods are still not charging, there may be a problem with the AirPods case.
Quick Fix 7: Reset Your AirPods Case
If the steps above have not solved your charging problems, you may need to reset your AirPods. It’s worth pointing out that when you factory reset your AirPods, you will lose any of your saved settings.
Resetting your AirPods case will clear the operating system, which could fix the charging process.
To reset the AirPods case:
- First, open the Settings app on your iPhone.
- Next, tap Bluetooth.
- Tap the i icon next to the AirPods you need to reset.
- Then, tap Forget This Device.
- Finally, tap Forget Device to confirm.
- Now, Put your AirPods in their case.
- Next, close the lid, wait 30 seconds, then open the lid.
- Finally, press and hold the Setup button on the back of the AirPods case.
- The status light on the case will flash amber, then white to indicate that the AirPods have been reset.
Now, your AirPods are restored to the factory setting, and they can now be connected to any iPhone.
Don’t miss: How to Spot Fake AirPods – A Step-by-Step Guide
AirPods Case Not Charging? Contact Apple Customer Service
Finally, contact Apple customer service if none of the above fixes worked for you. You might have a hardware problem, and the case may need replacement. These problems are more common than people think, so they’ll probably know how to fix them, or if not, you might get a new replacement as long as you’re under warranty.
That’s it. Hopefully, this article will help you fix your AirPods case before running to your closest Apple store.
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